App / Mobile
donnie88 collects only what it needs to run your account, process wallet transactions through Nagad and Rocket, and keep your session secure. This policy sets out exactly what we collect, why we collect it, and how you can review or correct it — availability subject to your local law and eligible regions.
When you open an account with donnie88, we collect the registration details you enter — name, contact address, and the mobile wallet identifiers linked to Nagad or Rocket payments. We also log session data: device type, browser fingerprint, IP address range, and the pages you visit inside the lobby. This information serves three functions. First, it lets us confirm your identity and match your wallet to the correct account, so a Nagad transfer or Rocket deposit reaches the right balance without manual checks. Second, it helps us detect unusual access patterns and flag sessions that look inconsistent with your normal device. Third, aggregate browsing data shapes how we arrange the lobby — which game categories surface first, which tables appear in the rail — without ever linking that data back to you personally in a reportable form. We do not sell, rent or trade your personal records to external marketing parties. Where we work with third-party service providers to operate the platform, those partners receive only the minimum data they need to perform their specific function, and they are bound by the same handling standards we apply internally. Access to and use of this policy depends on your local law and the eligible regions covered by our service.
Your Nagad mobile number is stored only to match incoming deposits to your account balance. We do not share it with unrelated third parties or use it for outbound marketing contact.
Rocket transaction references are retained as part of your wallet history, visible in your account statement. These records help resolve any deposit or withdrawal question you raise with support.
Session logs are held for a defined retention period to support account security reviews. You can ask support to confirm what session data is currently on record for your account.
Anonymised lobby behaviour data helps us arrange game categories and surface relevant titles. This data is not linked back to your individual account in any form we report externally.
Not every interaction with donnie88 falls under a single set of rules. Some parts of your experience — your own account access, the lobby pages you browse, the wallet steps you complete — sit squarely inside this policy. Other touchpoints, such as the networks that carry Nagad or Rocket transactions, or the game content delivered by studios like Pragmatic Play, are governed by their own separate terms. Understanding the boundary helps you know who to contact when a question arises.
Login sessions, profile details, password changes and device authorisations all fall inside this policy. We hold and process that data directly, and you can raise any question about it through our published support route.
Your Nagad and Rocket transaction records are part of your account data and covered here. The payment networks themselves operate under their own privacy terms, which apply to how they process the transfer on their side.
Pages you browse, game categories you open and lobby features you interact with generate session data this policy covers. Game content delivered by studios such as Pragmatic Play or CQ9 is subject to those studios' own data practices.
Links or embedded tools that take you away from donnie88 — including external payment processors or identity-check partners — operate under their own privacy terms, not this one. We do not control or accept responsibility for those terms.
You have practical options for managing the personal data donnie88 holds on your account. Start by signing in and opening the account settings page — your registered contact details, linked wallet references and notification preferences are all visible there. If any detail is wrong, you can edit it directly from the settings screen; changes take effect immediately for your profile fields. For records you cannot edit yourself — such as session logs or historical transaction entries — contact our support team through the route shown on the site. They can confirm what data is held, walk you through the correction process and, where applicable under your local law and eligible region, action a deletion or restriction request on your behalf. If you have a question about how a specific piece of data is being used — for example, why a device was flagged or how a Rocket deposit reference is stored — put the question in writing to support with your account reference included. We aim to respond to data-related queries with the same priority we give account-access issues.
Sign in, open account settings and check the personal details and wallet references currently on file. Everything you entered at registration is visible there, and Nagad or Rocket identifiers are shown in the payments section.
Edit your registered contact details directly from the settings screen. For data you cannot update yourself — such as identity verification records — contact support with your account reference and a clear description of the correction needed.
If you want to know exactly what data we hold or why a specific record exists, send the question to support in writing. Include your account reference so the team can pull the relevant records without delay.
Where your local law and eligible region permit a deletion or restriction request, raise it through the published support contact. The team will confirm what is actionable and walk you through the steps required.
If a section of this policy raises a question you cannot resolve through your account settings, use one of the contact routes below. Each route is published on the donnie88 site. Provide your account reference when you write so the team can locate your records without asking you to repeat details.
Open the chat window on any page of the site. State your account reference and describe the data question clearly. The support team can pull your session and wallet records from the same screen.
Send your written data query to the support email address shown in the contact section of the site. Email is the preferred route for formal data correction or restriction requests, as it creates a written record.
The help section inside your signed-in account lists common data and privacy topics with step-by-step paths. Check there first — many questions about Nagad or Rocket wallet records are answered without needing to contact the team.
donnie88 applies consistent standards across every layer of your account data — from the moment you register to the period after you close a session. Cookies are used to keep your lobby preferences intact across visits and to support secure login continuity on mobile. Your account password is never stored in a readable format. Retention periods are set based on the type of data: active session logs, wallet references and account profile details each have distinct retention windows, and we do not hold data beyond what is needed to operate your account and meet our obligations under applicable law.
We use cookies to remember your lobby state, language preference and login session across page loads. You can manage cookie settings through your browser; blocking certain cookies may affect how the site loads on mobile.
Passwords are stored using a one-way process that means even the support team cannot read your password — only reset it. If you suspect your account has been accessed by someone else, change your password from account settings immediately.
Transaction records linked to Nagad and Rocket deposits are retained for the period required to support account queries and applicable obligations. Session logs are held for a shorter window tied to security review needs.
When we update this policy in a material way, we post a notice in the account notification area before the change takes effect. You do not need to check this page regularly — the notification will come to you.
These are the questions about data handling and account privacy that come up most often. If your question is not covered here, reach out to support through the live chat or email route listed on the site.
We share your data only with service providers who help operate the platform — for example, identity-check partners or payment processors. Each receives only the minimum data needed for their specific function and is bound by data-handling obligations. We do not sell your data to advertisers or unrelated third parties.
We store the mobile wallet reference, transaction amount and timestamp as part of your account wallet history. This record is visible in your signed-in account under the payments section. The Nagad or Rocket networks also hold their own records, governed by their separate terms.
You can contact support to request a review of what data is held and, where your local law and eligible region allow, to request deletion or restriction. Some records — such as transaction history — may need to be retained for a defined period to meet applicable obligations before full deletion is possible.
Cookies keep your session active between page loads and remember lobby preferences on mobile. If you clear cookies or use a private browser tab, you may need to log in again. Disabling all cookies through your browser settings can affect how certain account features display.
Sign in and open account settings — you can edit most contact fields directly from there. If a field is locked because it was used in identity verification, contact support with your account reference. The team will confirm the correction process and what documents, if any, are needed.
We post a notice in the account notification area before any material change takes effect. You do not need to revisit this page to stay informed — the notification reaches you when you next sign in. The updated policy date is shown at the top of this page for reference.